Descript supports most audio and video files, with the following exceptions:
Unsupported audio formats
- wav files with more than 2 channels (e.g. files recorded with Sound Devices hardware). Mix these down to stereo/mono before importing, or split the channels and use our multitrack import feature.
Unsupported video formats
- ProRes codec
Supported image formats
- Make sure you're using the Desktop app (Mac or Windows) — sometimes we have trouble with files when uploading from a web browser.
- Try converting your file to a common format, like aac for audio (Use Quicktime on Mac or Audacity on Windows), or h264 for video (use Handbrake).