How to resolve network connection issues

Many features in Descript require an Internet connection. Some of these are transcribing media, syncing your projects to the cloud, applying Studio Sound, etc. Proxies and firewalls can sometimes interrupt this connection, resulting in erratic behavior in the app. 

If you experiencing local network issues, connecting to an alternate network may result in improved performance and stability. Additionally, some users may find that they can improve their network speed by plugging their computer into a wired ethernet port on their modem/router.

If Descript can’t connect from a specific location or if you receive an alert Descript is having connection issues, you may need to adjust your proxy or firewall to keep the connection to Descript open. Have a network administrator allow or whitelist the domains listed below:

List of domains Descript needs access to:
  • *.descript.com 
  • descript-assets.s3.us-west-2.amazonaws.com 
  • d32u7zi7n7c34o.cloudfront.net 
  • d2qfeu3f26dkj6.cloudfront.net 
  • descript-assets.s3.amazonaws.com 
  • descript-assets.s3-accelerate.amazonaws.com 
  • d1d3n03t5zntha.cloudfront.net 
  • descript-publish.s3.amazonaws.com 
  • descript-publish.s3.us-west-2.amazonaws.com 
  • descript-publish.s3-accelerate.amazonaws.com 
  • d1sdqpkoqp177u.cloudfront.net 
  • descript-teams.s3.amazonaws.com 
  • descript-teams.s3.us-west-2.amazonaws.com 
  • descript-teams.s3-accelerate.amazonaws.com 
  • d3s623uews94mf.cloudfront.net 
  • descript-voices.s3.amazonaws.com 
  • descript-voices.s3.us-west-2.amazonaws.com 
  • descript-voices.s3-accelerate.amazonaws.com 
  • descript-users.s3-accelerate.amazonaws.com
  • d1fizpkae570p1.cloudfront.net
  • descript-global-assets.s3-accelerate.amazonaws.com 
  • descript-global-assets.s3.us-west-2.amazonaws.com
  • d3grwaljw6zt7u.cloudfront.net
  • descript-recordings.s3.amazonaws.com
  • descript-recordings.s3.us-west-2.amazonaws.com
  • descript-recordings.s3-accelerate.amazonaws.com
  • descript-users.s3.amazonaws.com
  • descript-users.s3.us-west-2.amazonaws.com
  • descript-global-assets.s3.amazonaws.com
  • d2ddoduugvun08.cloudfront.net
  • *.pndsn.com
  • production-273614-assets.storage.googleapis.com
  • production-273614-assets.storage.googleapis.com
  • *.descriptusercontent.com
  • images.unsplash.com
  • dh9qz98jqjqdu.cloudfront.net
  • dm0qx8t0i9gc9.cloudfront.net
  • *.giphy.com
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