Contact Descript

Customer Support

Support Hours of Operation

Descript Customer Support is available Monday through Friday from 8:00 a.m. to 5:00 p.m. Pacific Time, excepting some US Federal holidays.

Does Descript offer phone support?

Not at this time, but feel free to submit a ticket to Customer Support and we will be happy to assist you.

Online Resources

Have a product question, or need help with your account? Find answers to common questions on our Help Center, or join one of our active user communities to connect with other Descript users.

Community Support

General Inquiries

If you haven't yet created a Descript account you may submit a request through our Help Center and we'll help you find the answers you need. 

Sales and Product Information

Subscriptions

Descript offers a wide variety of features to level up your content creation game. Visit our pricing page to learn more about our plans and features and choose the one that's right for you and your team.

Descript for Enterprise

For organizations who need even more features and flexibility:

  1. Visit the pricing page.
  2. Under the Enterprise Custom field, select Contact us.
  3. Please fell out the form so we can better support your inquiry.
  4. Select Submit at the bottom of the form, and our team will reach out to you to discuss your team's needs.

Descript for Education and Organizations

Descript offers a discounted rate on our Creator plan for qualifying students, teachers, and non-profit organizations. Learn how to apply here.

Affiliate

Descript has an affiliate program for US and Canada-based customers that rewards 15% recurring cash commissions for the first year of referred subscribers. Visit our Affiliate page to learn more.

Marketing and PR

Interested in working with us to get the word out, or want to write about us? Send us an email at press@descript.com and we'll respond to your inquiry as soon as we can.

Corporate Address

Descript
385 Grove St.
San Francisco, CA 94102

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