Accounts and billing
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Updating or removing your sign in method
Manage how you access your Descript account by adding, changing, or ...
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Usage Monitoring
Keeping track of your text-to-speech and AI suite usage is crucial t...
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How billing works in Descript
Here are a few key points to help you understand how subscription bi...
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Viewing and managing your subscription
You can manage your subscription from the Subscription tab in your a...
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Switch between multiple Descript accounts
To switch between different Descript accounts with separate email ad...
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Change my billing cycle
You can pay your subscription monthly or yearly. Learn more about ou...
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Upgrading your subscription
Hobbyist, Creator, and Business plans give you access to more monthl...
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Downgrading or canceling a subscription
When you downgrade or cancel a subscription, you will lose access to...
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Applying promo codes
You can enter a promo code when upgrading your drive subscription fr...
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Non-profits and education pricing
Descript offers a Non-profit Organization / Education plan for $5 pe...
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Refund policy
Descript provides refunds for your plan if canceled and requested wi...
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Adding more transcription hours to your account
Each month, you are able to automatically transcribe a certain amoun...
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Invoice history
Descript makes your monthly or annual invoice history available onli...
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Authorization verification for payment cards
Any time a new card is added to your Descript account, our merchant ...
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Why has my account been charged?
If you received one or multiple charges from Descript and are unsure...
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Updating your account email address
If you created a Descript account with a username and password authe...
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Changing an account email for an account created with Google authentication
If you created your account using Sign up with Google and sign in by...
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Reset or change your account password
Reset your account password You can reset your password from the log...
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How to delete your Descript account
Deleting your account is permanent Deleting your account is non-rev...
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Adding or changing your payment method
You can add or update your payment method from your account settings...
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Supported payment options
You can pay for purchases and subscriptions using the following opti...
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Adding billing details and tax ID to your account
You can add custom billing details, such as your company’s address o...
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Customize your profile image and name
If you would like to change the name on your profile or add a custom...
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Custom branding
Custom branding allows you to use your drive name and logo in place ...
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Manage email notifications
You can manage the emails you receive from Descript. You can unsubsc...
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Manage connected apps
Descript allows you to view the list of applications granted access ...
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Account data and privacy
Enterprise drives do not have the option to toggle data sharing, whi...
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Enterprise subscription
Descript Enterprise is designed from the ground up to provide the fl...
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How can I see when my subscription renews?
You can check your subscription renewal date in your App settings by...
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Do Descript subscriptions and transcription fees include taxes?
Depending on your location, Descript may charge any applicable sales...