As we introduce new subscription plans, we want to ensure you can continue accessing the features and benefits you rely on with minimal disruption. That's why we've created legacy plans, which allow you to maintain your current pricing and core feature set, including existing limits, if you subscribed before July 2, 2024. While there will be some minor changes, such as updated plan names and usage limits on Underlord's AI features that recently moved out of beta, we're committed to providing you with a smooth transition and ongoing support.

This article will guide you through the details of your legacy plan, the changes you can expect, and how to maintain your legacy status.

Keeping Your Legacy Plan

When you continue with your legacy plan, you maintain access to the generous feature limits and pricing you've come to expect from us. Here’s what you need to know:

• Stability of Service: Your pricing and billing cycle will remain unchanged as long as you stay on your current legacy plan.
• Adding and Removing Members: You can add or remove members under the same terms you currently enjoy.
• Updating Member Roles: You can downgrade or update members if needed.
• Add Transcription Hours: You can still add transcription hours at $2/hour.
• Resume Subscription: If you've decided to downgrade but change your mind before the end of the billing cycle, you can remove scheduled downgrades to resume your legacy plan.
• Conditions: To keep these benefits, please ensure you do not switch to a new plan or miss a payment, as this could lead to a downgrade from your legacy status.
• Billing Cycle: You cannot change your billing cycle between monthly and annual pricing.

Editor Collaborator Limitations

In addition to transcription, any Underlord actions (see our pricing page for those details) can only be initiated by editor members of the Drive and cannot be accessed by teammates with edit access on the project.

Plan Name Changes

As part of our initiative to streamline and improve our service offerings, we’ve renamed our plans to reflect better the value and capabilities they provide. Here is how the plan names have been changed:

• Creator Plan is now Hobbyist (Legacy)
• Pro Plan is now Creator (Legacy)
• EDU/NFP Plan will be renamed EDU/NFP (Legacy)

This renaming helps clarify the distinctions between each plan level, ensuring you can easily understand what each plan offers and how it fits your needs.

Frequently Asked Questions

What happens if I switch my plan or miss a payment?

Switching your plan or missing a payment can result in losing your legacy status. This change would move you to a new plan structure with different features and pricing.

Can I add new members to my legacy plan?

Yes, you can add new members to your legacy plan without affecting your current terms. New members will be added under the same feature set and pricing as existing members on the plan.

Can I add the new Viewer seat to my legacy plan?

No. Legacy plans will only have the option to add or remove basic and editor seats.

Do I keep my existing Basic members when transitioning to a Business plan?

Yes, upon transitioning to the business plan, you will keep your existing basic members.

When transitioning to non-legacy plans, what happens to my Basic members?

Upon transitioning to non-legacy plans, your Basic members are automatically converted to Viewer members with view/comment permissions only. See drive membership types.

Where can I find more details about the new plan offerings?

Please visit our current plans and pricing page for a detailed overview of our new and updated plans.

For details of existing legacy plans, please see the table below:

Need Help or More Information?

For more detailed information on each feature or if you have specific questions, please visit our comprehensive FAQ section or contact our support team.

Thank you for continuing your journey with us. We are committed to providing you with the tools and features you need to succeed, and we appreciate your loyalty and creativity.