Troubleshooting in SquadCast
Looking for help with common issues with SquadCast? Find answers below.
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Troubleshooting Incomplete or Partial SquadCast Recordings
If your SquadCast recording appears cut short, partial, or incomplet...
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Will I be billed for SquadCast and Descript?
You will not be billed for two subscriptions. SquadCast is included ...
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Troubleshooting SquadCast recordings not appearing in Descript
When going through the Edit in Descript flow, a secondary tab should...
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Troubleshooting hearing a guest while using Bluetooth headphones in SquadCast
While Bluetooth devices can be utilized, we typically recommend opti...
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Can you blur or add a virtual background while recording in SquadCast?
Unfortunately, SquadCast doesn't currently support virtual backgroun...
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My SquadCast recording is choppy, but the backup file looks and sounds great
Sometimes, primary recordings may have trouble fully rendering. In ...
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My SquadCast recording has skipping or pitching up sounds
The issue of a recording skipping or pitching up sounds usually aris...
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Troubleshooting connectivity and network issues in SquadCast
A stable internet connection is essential for a successful SquadCast...
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Troubleshooting and general guidelines when recording with SquadCast
Managing Video and Bandwidth Bandwidth Considerations: If the netw...
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Troubleshooting when two people are talking the volume gets lowered
If you hear when two people are talking, the volume gets lowered; th...
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Doing a test recording in SquadCast
It can often help to do a short test ~30-second test recording with ...
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My Dolby mastered files from SquadCast are not importing into Descript
If you are importing Dolby mastered files, an import may fail if you...
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Why do my SquadCast recordings have inconsistent frame rates?
SquadCast records using a Variable Frame Rate, but we do our best to...
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Troubleshooting no video or camera feed in SquadCast
If your camera feed is missing when recording in SquadCast, the came...
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There was an issue while recording in SquadCast, where can I find the backup recordings?
If a SquadCast primary recording isn't available for any reason, we'...
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What to do if a team member does not receive the SquadCast email invite
If an automated invite is blocked by inbox security or not received,...
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When doing a screen share in SquadCast, will it come in as a separate video?
All screen shares done in SquadCast will be recorded separately from...
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How to re-render a video in SquadCast that has not finished uploading or processing?
A re-render can be tried if a recording is still processing in Squad...
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My SquadCast recording has no video
If the primary recording isn’t available or fails to render, you can...
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Will my SquadCast session links change when I update the session
Yes, session links can visually appear differently for internal purp...
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I am seeing a message that says: Your SquadCast Account Is Frozen
If you are seeing this message, this means that we were unable to pr...
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How might I integrate SquadCast with other third-party apps?
You may find that some of your favorite apps or services do not alre...