Troubleshooting

Troubleshooting in Descript

Recording performance issues: low frame rate or sync problems
Descript may display a warning like “Low frame rate detected”, “Vide...
Troubleshooting editor performance and playback issues in Descript
If your Descript project is slow, glitchy, or lagging, this guide wi...
Troubleshooting Issues with Descript Rooms
When using Descript Rooms, users may encounter a few common issues. ...
Troubleshooting: Descript project won’t load, doesn't open, or is stuck
Having trouble opening a project in Descript? If your project isn’t ...
The Descript status page
If you're encountering unexpected issues with Descript that aren’t d...
Why Is My Import or Upload Taking So Long?
When you import a file into Descript, the time it takes to process d...

Will I be billed for SquadCast and Descript?
You will not be billed for two subscriptions. SquadCast is included ...
Troubleshooting SquadCast recordings not appearing in Descript
When going through the Edit in Descript flow, a secondary tab should...
Troubleshooting hearing a guest while using Bluetooth headphones in SquadCast
While Bluetooth devices can be utilized, we typically recommend opti...
Can you blur or add a virtual background while recording in SquadCast?
Unfortunately, SquadCast doesn't currently support virtual backgroun...
Troubleshooting when two people are talking the volume gets lowered
If you hear when two people are talking, the volume gets lowered; th...
Why do my SquadCast recordings have inconsistent frame rates?
SquadCast records using a Variable Frame Rate, but we do our best to...