Troubleshooting
Troubleshooting in Descript
-
Capturing Computer Audio When Recording a Window or Screen in Rooms, Desktop Preview, and Web (MacOS)
By default, on MacOS, audio can only be captured from ...
-
Transitioning from Descript Classic to Storyboard
As Descript evolves, we’re phasing out Descript Classic projects in ...
-
Frequently Asked Questions About Descript Rooms (Beta)
What are the video attributes? Framerate, bit rate, audio bit rate...
-
Troubleshooting Issues with Descript Rooms (Beta)
When using Descript Rooms, users may encounter a few common issues. ...
-
Recovering and Replacing Stalled Recordings with Descript Rooms (Beta)
In rare circumstances, a participant's primary recording may never f...
-
Troubleshooting Issues with Importing Zoom Recordings
This page provides detailed information on common issues you might e...
Troubleshooting in SquadCast
-
Why is there an emoji / reaction in my recording?
Apple's new desktop (Sonoma) and mobile OS (iOS 17) updates added th...
-
Troubleshooting files that appear to be cut short, partial, unfinished, or incomplete
For all session recordings, SquadCast creates two sets of files: pri...
-
Will I be billed for SquadCast and Descript?
SquadCast will not cost extra with an existing Descript subscription...
-
Troubleshooting SquadCast recordings not appearing in Descript
When going through the Edit in Descript flow, a secondary tab should...
-
Troubleshooting hearing a guest while using Bluetooth headphones in SquadCast
While Bluetooth devices can be utilized, we typically recommend opti...
-
Can you blur or add a virtual background while recording in SquadCast?
Unfortunately, SquadCast doesn't currently support virtual backgroun...