Troubleshooting

Troubleshooting in Descript

Recording performance issues: low frame rate or sync problems
Descript may display a warning like “Low frame rate detected”, “Vide...
Troubleshooting editor performance and playback issues in Descript
If your Descript project is slow, glitchy, or lagging, this guide wi...
Troubleshooting avatars
“Image failed safety check” error when uploading This error appea...
Troubleshooting Issues with Eye Contact
The Eye Contact effect simulates natural eye contact with your audie...
Troubleshooting Issues with Descript Rooms
When using Descript Rooms, users may encounter a few common issues. ...
Troubleshooting transcript alignment issues
Although Descript’s transcription is up to 95% accurate with high-qu...

Troubleshooting Incomplete or Partial SquadCast Recordings
If your SquadCast recording appears cut short, partial, or incomplet...
Will I be billed for SquadCast and Descript?
You will not be billed for two subscriptions. SquadCast is included ...
Troubleshooting SquadCast recordings not appearing in Descript
When going through the Edit in Descript flow, a secondary tab should...
Troubleshooting hearing a guest while using Bluetooth headphones in SquadCast
While Bluetooth devices can be utilized, we typically recommend opti...
Can you blur or add a virtual background while recording in SquadCast?
Unfortunately, SquadCast doesn't currently support virtual backgroun...
My SquadCast recording is choppy, but the backup file looks and sounds great
Sometimes, primary recordings may have trouble fully rendering. In ...