Managing Video and Bandwidth

• Bandwidth Considerations: If the network is very challenged, take steps to ensure a great connection. Restarting the computer is a useful strategy, and it can help stabilize network conditions. See our Network Connectivity & Security guide for additional tips.

Browser Management for Optimal Performance

• Focus on SquadCast Tab: Browsers typically throttle background tabs, which can result in dropped frames and audio/video sync issues. We strongly recommend keeping SquadCast as the focused tab during recording.
• Incognito Mode or Different Browser: To mitigate any potential conflicts with active extensions/apps, you may want to use an incognito tab in Chrome or a different browser to connect to your session. SquadCast is supported by the latest versions of Chrome, Firefox, Opera, Brave, Safari, and Edge.

Recording Tips and Testing

• Quality Sample: SquadCast provides a Quality Sample for the host to listen to ~10 seconds after hitting record in a session. A pop-up displays a quick sample that can be listened to during the session.
• Restart Computers if Needed: While you shouldn't have to do this frequently, it can help if challenges persist with the recording session.

Backup and Uploading Process

• Progressive Uploading: During the session, SquadCast is uploading audio and video to the cloud about 5 seconds at a time. Progressive uploading uses local resources on each participant's device and network to create your primary and cloud backup recordings. For the best recording possible, it's important all participants stay in the SquadCast session until they see a "uploads complete" notification. 
• Primary and Cloud Backups: These backups are recorded from different sources over the network, rather than locally within each participant's browser. This ensures that the session's host always has content from each session to use.