If your camera feed is missing when recording in SquadCast, the camera may not be selected as the default within your computer's OS sound or video settings. There are a few factors that can have an impact here, especially if using external equipment.

The following steps can help:

1. Fully quit all other apps with access to the camera. Other apps like Zoom, MS Teams, or others can still run in the background after being closed. If left open, this can create an equipment permissions conflict with the SquadCast recorder.
2. Ensure you're using the latest version of a supported browser: see our SquadCast system requirements guide for a list of supported browsers.
3. Confirm your browser permissions have been configured properly - the browser will require access to your camera for SquadCast to work properly.
4. Restart your machine. This ensures the best connection and most up-to-date permissions and will end any lingering processes that may be a hindrance to getting or staying connected.
5. Use an incognito tab/private viewing mode. This will anonymize browsing from any active web apps or extensions that can have an impact on your connection.
6. Try using any other browser to join the recording session.