Troubleshooting "This Drive is linked to...you are not a member..."

You will see this message when trying to link a Descript drive to a SquadCast organization when the drive is already connected to a SquadCast organization. 

How to resolve this issue

Screenshot of 'Must be the drive owner to connet' page with directions on how to resolve issue

There are two main ways to proceed if you encounter the above message:

  • Do you have access to multiple drives? If so, you may be trying to link a different drive than you intended. Select the correct drive and re-try linking your accounts.
  • If both the selected drive and organization are correct and one was accidentally linked to another drive or organization, please reach out to customer support for assistance.
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