It can often help to do a short test ~30-second test recording with your guest before your main recording. The Host can listen back to recordings once generated by selecting the recording menu in the lower right corner of your display. Doing that will display recordings that can be played or downloaded. That'll provide insight into whether any changes need to be made to volume, equipment, echo cancellation, etc. If needed, the host can click the participants icon in the lower right corner of the display to expand the panel. If needed, the host can view the Sample Rate, Browser version, OS version, and equipment info and details. The host can change participant equipment if needed by clicking and expanding the equipment name and selecting a different available device from the drop-down.
Privacy Protection
To protect privacy, we don't retain specific diagnostic info, but we can offer general tips to improve connection and uploads.
During Recording
Session hosts can view uploads in real time by clicking the recording icon in the lower right corner. This helps in monitoring if the file is uploading properly. If necessary, the recording can be stopped and restarted during the session.
Equipment and Details
Hosts can view and change participant equipment, browser version, OS version, and other details by clicking the appropriate icons in the lower right corner of the display.
These tools should help ensure a successful session. Feel free to reach out if you have any more questions!