Troubleshooting

Installation / Setup

• Screen Recorder Error: Missing required system files necessary to run the application.

Authentication

• I signed up with Google authentication, can I change my Descript account email address or reset my password?
• What do I do if I'm locked out of my Descript account?

Miscellaneous

• Why does my iPhone video look washed out after I import it to Descript?
• Why does Descript appear with a series of horizontal blue lines across the application window?
• I'm having trouble installing Descript!