Contact Descript

 

Sales and Product Information

Subscriptions

Descript offers a wide variety of features to level up your content creation game. Visit our pricing page to learn more about our plans and features and choose the one that's right for you and your team.

 

Descript for Enterprise

For organizations who need even more features and flexibility, Contact Enterprise Sales for details on how Descript can work for your team.

 

Descript for Education and Organizations

Descript offers a discounted rate on our Creator plan for qualifying students, teachers, and non-profit organizations. Learn how to apply here.

 

Customer Support

General Inquiries

If you haven't yet created a Descript account you may submit a ticket through our Help Center and we'll help you find the answers you need. 

 

In-app Live Chat

Existing customers can connect with a Descript Customer Support agent directly through the Descript app.

  • Click the Learning Center (?) button in the lower-right corner of the Descript desktop app.
  • Select Contact Us to find quick answers with our automated Help Center assistant.
  • You can also click Get in touch when prompted to chat with a live agent during business hours, or create a support ticket.

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Support Hours of Operation

Descript Customer Support is available Monday through Friday from 8:00 a.m. to 5:00 p.m. Pacific Time, excepting some US Federal holidays.

 

Online Resources

Have a product question, or need help with your account? Find answers to common questions on our Help Center, or join one of our active user communities to connect with other Descript users.

 

Affiliate

Descript has an affiliate program for US and Canada-based customers that rewards 15% recurring cash commissions for the first year of referred subscribers. Visit our Affiliate page to learn more.

 

Marketing and PR

Interested in working with us to get the word out, or want to write about us? Send us an email at press@descript.com and we'll respond to your inquiry as soon as we can.

 

Corporate Address

Descript
385 Grove St.
San Francisco, CA 94102

 

Frequently Asked Questions

Does Descript offer phone support?

Not at this time, but feel free to reach out to Customer Support via in-app chat during normal business hours to speak with a live agent.