Contact Descript

Product Support

Descript Customer Support

Need help? In-app Chat and ticket submission are accessible from the Learning Center (?) button in the lower-right corner of the desktop app. Click Contact Us to get answers from our Help Center assistant, and Get in touch when prompted to create a support ticket, or chat with a live agent during our Hours of Operation (listed below).


Other Support Channels:

Non-users may reach out for assistance directly on our Help Center and we'll help you find the answer's you need. 

Support Hours of Operation

Descript Customer Support is available Monday through Friday from 8:00 a.m. to 5:00 p.m. Pacific Time, excepting some US Federal holidays.

Online Support

There's lots of great information on our Help Center where you can learn about Descript features, find answers to common questions, and learn advanced tips and tricks to streamline your creation process.


Or join one of our active user communities to connect with other Descript users and share what you've been up to.



Descript has an affiliate program for US and Canada-based customers that rewards 15% recurring cash commissions for the first year of referred subscribers. Visit our Affiliate page to learn more.

Marketing and PR

Interested in working with us to get the word out, or want to write about us? Send us an email at and we'll respond to your inquiry as soon as we can.


Frequently Asked Questions

Does Descript offer phone support?

Not at this time, but feel free to reach out to Customer Support via in-app chat during normal business hours to speak with a live agent.