Uninstalling Descript

Having trouble with Descript?

Feel free to reach out to a member of our Support team who would be happy to assist.

 

How to delete Descript from your computer

Removing the Application on MacOS

Deleting Descript from your computer removes the application file from your computer. Please choose from Mac or Windows instructions below.

  1. Log out of the Descript desktop app by clicking on your profile icon/initials at the top-right corner and selecting Logout.
  2. You'll also want to logout of the web browser by navigating to https://web.descript.com and logging out with your profile icon there in the same way as above.
  3. Quit the Descript application fully by pressing Option + Click on the Descript 'D' icon in the menubar at the top of the screen (Screen Recorder) and selecting Quit. If your Mac has the secondary-click disabled, you can also hold the Option button and then click on the 'D' icon.quit-screen-recorder.gif
  4. Open a new Finder window and click on the Applications folder in the left-hand sidebar
  5. Locate Descript in the list, and then drag it to the Trash. Alternatively you can select the app and then click File > Move to Trash.

Trash_Bin.jpg

 

Removing MacOS Files and Preferences (full uninstall)

If you would like to perform a full uninstallation of your Descript files and preferences please follow the instructions below depending upon your operating system.

  1. Close Descript if it is still open
  2. Open a new Finder window
  3. In the Finder menu at the top of your screen click Go > Go to Folder
  4. Enter "~/Library/Application Support" then click Go
  5. Locate and right-click on the "Descript" folder in the list, then select Move to Trash

Don't forget the tilde character!

Locating the Descript folder in /Application Support can be a challenge if you accidentally forget to include the tilde (~) character at the beginning of the file path above. MacOS will still open a different Application Support folder if it has been omitted, but no Descript folder will be present. Make sure to double-check that the full file path between the quote marks has been pasted into the Go window and you should be all set.

 

(Optional) If you have installed the Computer Audio driver for MacOS you will also need to:

  1. Navigate to Go > Go to Folder
  2. Enter "/Library/Audio/Plug-Ins/HAL" then click Go
  3. Locate and right-click on the "DescriptLoopbackAudio.driver" folder in the list, then select Move to Trash

 

Removing the Application on Windows

Here are some instructions on how to uninstall Descript based on your version of Windows. Before doing so, you will want to close Descript completely by clicking on the Notification Area icon in the taskbar at the bottom of the screen, right-clicking on the D icon and selecting Quit Descript.

Windows 10 Windows 8.1 or 8 Windows 7
  1. Log out of the Descript desktop app by clicking on your profile icon/initials at the top-right corner and selecting Logout.
  2. You'll also want to logout of the web browser by navigating to https://web.descript.com and logging out with your profile icon there in the same way as above.
  3. Locate the search box and type "Control Panel" - then select the Control Panel.
  4. Click on Programs > Programs and Features. Locate and select Descript in the list and then choose Uninstall.
  1. Log out of the Descript desktop app by clicking on your profile icon/initials at the top-right corner and selecting Logout.
  2. You'll also want to logout of the web browser by navigating to https://web.descript.com and logging out with your profile icon there in the same way as above.
  3. Right-click on the Start button and click Control Panel
  4. Select Programs and Features, then right-click on Descript and choose Uninstall.
  1. Log out of the Descript desktop app by clicking on your profile icon/initials at the top-right corner and selecting Logout.
  2. You'll also want to logout of the web browser by navigating to https://web.descript.com and logging out with your profile icon there in the same way as above.
  3. Click on the Start menu and select Control Panel.
  4. Click on Programs > Programs and Features.
  5. Right-click on Descript and then click Uninstall.

Once complete, follow the prompts to finish the uninstallation.

 

Removing Windows Files and Preferences (full uninstall) (10, 8.1, 8.0)

  1. Close Descript if it is still open
  2. Open a new File Explorer window
  3. Click on Local Disk (C:) > Users > (Your user name)
  4. Click in the navigation bar at the top of the window to enter edit mode
  5. Add "\AppData" to the end of the drive path and click Enter
  6. Click on Roaming
  7. Locate and right-click on the Descript folder in the list, then select Delete

W10-AppData.gif