If you’re not able to load or are seeing an error message when opening a project, there are a few things to try to resolve the issue.
Do you use the beta version of the app?
Projects created in the beta version of Descript may not open in the production version of the app.
Please note, that it's recommended that the beta application not be used in mission-critical production environments to minimize any chances of impact to your work.
Please make sure to follow the steps in the linked article. Manually changing the locally stored Descript files could corrupt your project data.
If none of the above troubleshooting steps worked, please contact support and we’ll take a look!