To avoid recording problems in Descript, we recommend checking that your computer has the latest device drivers installed and that all cables and ports are securely connected.
Descript’s recorder does not support virtual devices. If your webcam or microphone relies on virtual routing software, it may not appear or function properly.
If you’re experiencing issues like missing audio, static, or device detection failures, the following may be the cause:
Audio Devices Known to Cause Issues
- AirPods
- Krisp (merely having Krisp running can cause issues)
- Rode Podcaster USB mic
-
Rodecaser Audio Interfaces
- All ASIO drivers
Cameras and Webcams with Known Issues
- Camo
- Elgato Camlink
- ElecEye 1080P HD
- EOS Webcam Utility
- GoPro
- Iriun webcam
- Krisp Camera
- Logi Tune (please disable Logi Tune while recording in Descript)
- Lumina Plus
- OBS virtual camera
- Opal Camera
- Sony Imaging Edge
- Continuity Camera (macOS)
Although not officially supported by Descript, Continuity Camera may work for you. Keep in mind that even if your iPhone supports 4K video recording, the Continuity Camera feature limits webcam recordings to 1080p resolution.
Check if Your Webcam Supports 4K Recording
- Open Chrome and go to:
chrome://media-internals/ - Open Edge and go to:
edge://media-internals/ - Look under the "Video Capture" tab to check your device’s supported resolutions.
If 4K is not listed, your device may not support 4K video capture with Descript.