Descript requires an Internet connection to transcribe media and sync your projects to the Cloud. Proxies and firewalls can sometimes interrupt this connection, resulting in erratic behavior in the app.
If you experience network issues, connecting to an alternate network may result in improved performance. Additionally, some users on Wi-Fi may improve their network speed by plugging their computer into a wired ethernet port on their modem/router.
If Descript can’t connect from a specific location or if you receive an alert Descript is having connection issues, you may need to adjust your proxy or firewall to keep the connection to Descript open.
Have a network administrator allow the following domains:
- *.descript.com
- descript-assets.s3.us-west-2.amazonaws.com
- d32u7zi7n7c34o.cloudfront.net
- d2qfeu3f26dkj6.cloudfront.net
- descript-assets.s3.amazonaws.com
- descript-assets.s3-accelerate.amazonaws.com
- d1d3n03t5zntha.cloudfront.net
- descript-publish.s3.amazonaws.com
- descript-publish.s3.us-west-2.amazonaws.com
- descript-publish.s3-accelerate.amazonaws.com
- d1sdqpkoqp177u.cloudfront.net
- descript-teams.s3.amazonaws.com
- descript-teams.s3.us-west-2.amazonaws.com
- descript-teams.s3-accelerate.amazonaws.com
- d3s623uews94mf.cloudfront.net
- descript-voices.s3.amazonaws.com
- descript-voices.s3.us-west-2.amazonaws.com
- descript-voices.s3-accelerate.amazonaws.com
- descript-users.s3-accelerate.amazonaws.com
- d1fizpkae570p1.cloudfront.net
- descript-global-assets.s3-accelerate.amazonaws.com
- descript-global-assets.s3.us-west-2.amazonaws.com
- d3grwaljw6zt7u.cloudfront.net
- descript-recordings.s3.amazonaws.com
- descript-recordings.s3.us-west-2.amazonaws.com
- descript-recordings.s3-accelerate.amazonaws.com
- descript-users.s3.amazonaws.com
- descript-users.s3.us-west-2.amazonaws.com
- descript-global-assets.s3.amazonaws.com
- d2ddoduugvun08.cloudfront.net
- *.pndsn.com
- production-273614-assets.storage.googleapis.com
- production-273614-assets.storage.googleapis.com
- *.descriptusercontent.com
- images.unsplash.com
- dh9qz98jqjqdu.cloudfront.net
- dm0qx8t0i9gc9.cloudfront.net
- *.giphy.com