Reset or change your account password

Reset your account password

You can reset your password from the login page.

  1. Click Don't remember your password?
  2. Enter the account email address.
  3. Press the arrow button below to continue.
  4. Check your account email's inbox for an email titled "Reset your password" from no-reply@auth-mail.descript.com.
  5. Open the email, and click Reset Password.
  6. Enter and confirm your new password, then press the arrow below.

Screenshot showing steps for resetting your account password

No reset email?

Take a look at our sign-in troubleshooting article for details on common issues with password resets.

Change your account password

You can update your password from your account settings.

  1. Sign into your account from the app or the web, then select your profile picture in the top right corner of the Drive view.
  2. Select Settings icon Settings.
  3. Click Change password.
  4. Select Send.
  5. Check your account email's inbox for an email titled "Reset your password" from no-reply@auth-mail.descript.com.
  6. Open the email, and click Reset Password.
  7. Enter and confirm your new password, then press the arrow button below.

Screenshot showing steps for changing your account password

Was this page helpful?
0 out of 0 found this helpful