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Reset or change your account password

Reset your account password

You can reset your password from the login page.

  1. Go to the login page or open the app and click Sign in to Descript (this will redirect you to the login page).
  2. Click Don't remember your password?

    login page with arrow pointing to don't remember password

  3. Enter the account email address, then press the arrow button below.
  4. Check your account email's inbox for an email titled "Reset your password" from no-reply@descript.com.
  5. Open the email, and click Reset Password.
  6. Enter and confirm your new password, then press the arrow below.

Change your account password

You can update your password from your account settings.

  1. Login from the web or the app.
  2. Select your profile icon in the top right corner, and click Settings icon Settings.
  3. Click Change password, then select Send.
    Descript app settings panel with numbered steps for changing password
  4. Check your account email's inbox for an email titled "Reset your password" from no-reply@descript.com.
  5. Open the email, and click Reset Password.
  6. Enter and confirm your new password, then press the arrow button below.
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