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Changing your account password

Resetting your account password

  1. Visit https://web.descript.com. Alternatively, click Sign in to Descript within the application; you will then be redirected from the desktop application to the web browser Sign-in page.
  2. Click Don't remember your password? at the bottom of the window.

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  3. Enter the email address associated with the account, then press the arrow button to submit. If the email is associated with a Descript account, an email will be sent to the email address with the subject "Reset your password" from no-reply@descript.com. Open it and click Reset Password.
  4. Enter and confirm your new password once redirected back to the browser.

At this point, you can open the desktop application and enter your updated login credentials to sign into your account.

 

Updating your account password

  1. Visit https://web.descript.com/account or open the app and view the Profile tab under your Account settings.

    Update_your_password_V51.gif

  2. Click Change password, then select Send to send a reset password email to your account email.
  3. An email will be sent to the email address with the subject "Reset your password" from no-reply@descript.com. Open it and click Reset Password.
  4. Enter and confirm your new password once redirected back to the browser.
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