Exporting Captivate episodes

Currently this integration isn't working as expected

We’re currently aware of issues when publishing directly from Descript to Captivate using the built-in integration. Our team is monitoring the situation and working with Captivate to help resolve it.

In the meantime, you can still publish to Captivate by exporting your audio and uploading it manually.

Before you export: Captivate only accepts audio content. If you want to export a video composition, switch it to an audio-only composition.

Export to Captivate in Descript

  1. Click Export at the top-right corner of your editor.
  2. Select Captivate from the list in the options for Destination. 

  3. Select Export at the bottom of the exporting window. At this point, Descript will also export an unlisted web page of your content. You can learn more about share pages.

    Export window in Descript with Captivate selected as the destination

Upload your content to Captivate

  1. After exporting to Captivate in Descript, you will be redirected to your web browser to finish uploading your content to Captivate.
  2. Sign in to your Captivate account or sign up for a new account. At that point, you'll see that the file is processing.
  3. When the file finishes processing, you can select which podcast you'd like to publish your file to and click Import from Descript.
  4. Once your podcast is uploaded, add episode notes and artwork and set a publish date and time. After completing those, click the Publish Episode button to publish your podcast.

 

Steps for uploading a Descript export to Captivate, including login and publish interface 

Error: "This file has an unreadable or unsupported mime-type" when uploading to Captivate

Some users may see the following error when uploading a Descript export to Captivate:

"This file has an unreadable or unsupported mime-type."

Cause

This error has been traced to the inclusion of Metadata during the local export process. When Metadata (such as show title, episode title, description, or artwork) is included in the export file, Captivate may fail to read it properly.

Workaround

While we work with Captivate on a permanent fix, you can try the following steps:

  1. In Descript, go to Export and choose your desired audio settings.
  2. Locate the Metadata section in the export panel.
  3. Turn off Metadata, or deselect any fields you have filled in (show title, episode title, description, artwork, markers).
  4. Export the file again and re-upload it to Captivate.

Once Metadata is excluded, the file should upload successfully.

If you have already disabled metadata and still encounter this error, unfortunately, there is no current workaround. Our team is aware of the issue and is working on a solution.