Descript requires an Internet connection to transcribe media and sync your Projects to the Cloud. Proxies and firewalls can sometimes interrupt this connection, resulting in erratic behavior in the Descript app. 

Connecting to an alternate internet connection may result in improved performance. Additionally, some users on wifi may find improved network speeds by plugging their computer into a wired ethernet port on their modem/router.

If someone using Descript can’t connect from a specific location, or has received an alert in Descript that it's having connection issues, you'll need to adjust your proxy or firewall to keep the connection to Descript open. 

Have a network administrator whitelist the following domains: 

  • *.descript.com 
  • descript-assets.s3.us-west-2.amazonaws.com 
  • d32u7zi7n7c34o.cloudfront.net 

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