Descript supports most audio and video files, with the following exceptions:

Unsupported audio files

  • wav files with > 2 channels (e.g. files recorded with Sound Devices hardware). Mix these down to stereo/mono before importing, or split the channels and use our multitrack import feature.

Unsupported video files

  • ProRes codec
  • MXF

Troubleshooting

If your file isn't covered by the list above, please let us know so we can fix it! Here are some workarounds:

  1. Make sure you're using the Desktop app (Mac or Windows) — sometimes we have trouble with files when uploading from a web browser.
  2. Try converting your file to a common format, like aac for audio (Use Quicktime on Mac or Audacity on Windows), or h264 for video (use Handbrake).

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